Privacy Policy

This privacy policy is for www.vegan-dogfood.co.uk and governs the privacy of its users. The website complies with the new GDPR laws and requirements. Your privacy is taken very seriously and we are dedicated to handling your information in a secure and responsible manner.

You can visit the majority of our website without revealing any personal information about yourself. However, there are times when we need to collect information so we can provide the services that you request. We may keep this information in a database.

How we collect personal information

a) Use of cookies
Cookies are small files saved to the hard drive of the user’s device, which track, save and store information regarding the user’s interactions and usage of the website. This enables the website, through its server, to produce a more tailored experience for site users.
“Assumed consent” is used – if the user is unhappy about the use of cookies they can simply leave the website.

Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the internet that use cookies to serve their content.

To learn how to disable cookies on browsers please click here. https://support.google.com/accounts

b) Website analytics
Each time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.

This is for statistical purposes and includes information such as most visited pages, types of browsers used to access our site, technology used, referring sites, IP addresses, geographical and demographic information. The information collected is not linked to any personally identifiable information.

c) Completion of an online contact form
We collect information about you when you complete our online contact form using Jotform that holds details within the EU. The information we require from you will be indicated on the form.

How we use personal information
We use your personal information for the following purposes:
– To deliver the information you request
– To deliver the package or food ordered
– To add your pet’s details to our website or social media with your consent
– To send you newsletters from Just be Kind which you are able to unsubscribe to at any time
– If completing our online forms to contact us, these e-mails will be shared with a third party for training and communication purposes

We will not sell or disclose any personal information such as your e-mail address to third parties without your prior consent. The request for your phone number and e-mail is to pass it onto DPD for delivery details only. No information collected is shared with any other parties. We value our own privacy and would never share yours.

How long do we keep your data?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. Generally, however, such personal data held on the practice management system will not be accessed after this time but is likely to be retained.

What are your rights?
You may have access to your personal data held at any time on request. If at any point you believe that the personal information we hold is incorrect, you can request to have it corrected or deleted. Under the GDPR rulings, we would inform our users within 72 hours if any breach of security occurs that might compromise your data.
If you wish to raise a complaint on how we have handled your personal data, you can contact Arielle Griffiths to have the matter investigated at veganvet@vegan-dogfood.co.uk.

External Links
Even though this website seeks to provide quality, safe and relevant external links, users ought to apply a policy of caution before following any external web links from this website. Such links are followed at the user’s own risk.
The website owners can neither guarantee nor verify the contents of any externally linked website despite their very best efforts. The website owners cannot be held liable for any damages or implications as a result of visiting any external links mentioned.
We encourage you to be cautious and to read the privacy statements of each and every website that collects your information.

This privacy statement only applies to information collected on this website.

If you have any queries about the website, this privacy policy or how we use your personal information, please contact us. Arielle Griffiths can be contacted at Regd Address Professional Practice Websites Ltd Chesterton House 3 Rectory Place Loughborough LE11 1UW or e-mail veganvet@vegan-dogfood.co.uk.
Vegan Dog Food and Just be Kind Supplement is recommended by Arielle Griffiths, Director of Just be Kind Dog Food Ltd and Ruff plant-based family dog

PLEASE SEE OUR TERMS AND CONDITIONS